Members and families
Journey support, mobility requirements, benefit activation, or help using the AfyaRide app.
WE ARE HERE TO HELP
Talk to the AfyaRide team.
Get help with a patient journey, organization onboarding, facility handoff, payer programme, or transport partnership.
Call us+254 729 267 328For journey and onboarding supportEmail ushello@afyaride.comWe will route your message to the right team
THE RIGHT TEAM, THE FIRST TIME
What can we help with?
Organizations and payers
Programme setup, beneficiary enrollment, workspace access, authorization, or billing questions.
Facilities
Booking transport, receiving a patient, confirming a handoff, or coordinating recurring treatment.
Transport partners
Network onboarding, service capability, compliance, trip operations, or settlement support.
LIFE-THREATENING EMERGENCY
Call 999 or 112 immediately.
Do not wait for an email response. Kenya’s public emergency numbers are 999 and 112. AfyaRide support is for coordinated journeys and contracted transport services.