Tell us what the patient needs
Urgency screening, pickup access, attendants, wheelchair dimensions, securement, clinical referral and return plans are captured before matching.
CARE MOBILITY · KENYA
Care should never be out of reach.
AfyaRide coordinates the right medical transport, keeps every party informed and closes the loop when the patient reaches the receiving facility.
✓ Clear, cashless billing where covered✓ Mobility-matched transport✓ Hospital-confirmed handoff
01Home or facilityMobility needs confirmed
02Verified transportTracked and supported
03Covered care destinationHandoff confirmed
One accountable journeyMember · facility · payer · transportDesigned for the people who make access to care possible
Patients & familiesHospitals & clinicsHealth plansTransport partners
ONE COORDINATED PATH
From request to receiving-facility confirmation
AfyaRide connects clinical appointments, mobility requirements and verified transport providers in one accountable journey.
We coordinate the right partner
Each journey is matched to a provider with the appropriate vehicle, training and care capability. Specialist needs are never downgraded.
Everyone follows the same journey
The patient, facility and operations team receive status updates through app, SMS or assisted support—even when the patient has no smartphone.
The hospital closes the loop
Arrival is not completion. The receiving desk confirms handoff before financial reconciliation or provider settlement begins.
RIGHT RIDE, RIGHT CAPABILITY
Transport built around the patient
Ambulatory
A reliable ride when the patient can enter and leave a standard vehicle independently.
Assisted & wheelchair
Capability-matched transport for transfers, wheelchair storage, occupied chairs and bariatric needs.
Stretcher & clinical
Specialist partners, trained crews and a named receiving-facility handoff—not ordinary ride-hail.
Ongoing care transport
Hospital-managed weekly, monthly and custom appointment plans with safe rolling scheduling.
Emergency response
Rapid coordination with accredited ambulance partners, dispatcher oversight and receiving-facility handoff.
For a life-threatening emergency, call 999 or 112 immediately. Where available, AfyaRide coordinates contracted emergency ambulance response alongside planned medical transport.
VERIFIED TRANSPORT NETWORK
Capability-matched transport under healthcare controls.
AfyaRide coordinates approved transport options around each patient’s mobility, safety and care needs. Eligible journeys remain visible from request through receiving-facility confirmation.
Wheelchair, bariatric, stretcher and clinical journeys route only to contracted specialist partners whose vehicle capability, training, insurance and operating credentials have been verified.
Become a transport partnerACCOUNTABLE BY DESIGN
A safer process is a visible process.
If an eligible vehicle is unavailable, the journey escalates. Cost or speed never turns an occupied-wheelchair ride into an ordinary car.
Operator leases, idempotency keys, unique provider references and statement matching protect each journey.
The receiving facility records the handoff, including a named recipient when clinical transport requires it.
ONE PLATFORM, CLEAR RESPONSIBILITIES
One installed workspace, assigned to your role